In/Outbound Post
Post Management so
good you will think you have your own post room!
The only provider who can truly say they are a seamless extension of you and your team. Not only do we give you a dedicated Admin Assistant to work exactly as if based in your business, but our proprietary technology allows us to look after your post as confidently and knowledgeably as you.
Here’s why our Post Management service is different
Innovative Digital and Physical Integration
Rapid Response with Personal Touch
Secure, Reliable, Confidential Document Handling
Get your Post Management quote and have 7 days free
Submit your details to receive pricing and book your free trial. Experiencing our full service free for a week will allow you to understand the true value of your calls and make an informed decision about using our service beyond your trial.
Gold Standard people recruited for attitude
- Cherry-picked to work for us
- Trained to a world-class standard
- Matched to compliment you
Our rigorous recruitment and training process ensures our people all know how to deliver outstanding service.
In/Outbound Post Management
CSG's In/Outbound Post Management services breathe new life into traditional postal communications, amalgamating the time-honoured tradition with modern efficiency. Our meticulous process includes opening, scanning, and forwarding inbound post, as well as handling the printing, enveloping, and dispatch of outbound communications, all executed with a hallmark of excellence and reliability.
Anyone can send a letter. How we manage your post is truly exceptional
Secure Mail Receipt
At CSG, the first pivotal step in our inbound and outbound post management service is the secure receipt of your mail. Operating from our state-of-the-art UK facility, we guarantee that every piece of mail entrusted to us is handled with the utmost confidentiality and care. Our security measures are designed to ensure the integrity of your correspondence from the moment it arrives, paving the way for a seamless workflow that epitomizes reliability and trust.
Expert Mail Processing
Following the secure receipt of your mail, our expert team embarks on the task of meticulous mail processing. Utilizing the latest technology, we systematically open and scan each item, converting physical documents into high-quality digital formats. This not only preserves the original content but also enables you to easily access and manage your correspondence from any location, promoting efficiency and streamlining your organizational processes.
Customised Outbound Mail Handling
Transitioning to the outbound aspect, we pride ourselves in offering a tailor-made service that meets your unique requirements. From the careful printing of your documents to enclosing them in professional, branded envelopes, every step is executed with precision. Our team is adept at ensuring each mail item meets the stringent postal regulations in the UK.
Timely Dispatch
We understand the importance of time in business communication. Hence, we prioritize the prompt dispatch of your outbound mail, coordinating closely with the relevant postal services in the UK. This phase embodies our commitment to maintaining a timely and smooth flow of your business communications, fostering positive relations and sustaining business momentum through reliable, expedited postal services.
Comprehensive Reporting and Support
Beyond the dispatch, we continue to stand by your side, offering comprehensive reporting that keeps you in the loop on both inbound and outbound mail activities. Our team is dedicated to maintaining transparency and fostering a collaborative relationship with our clients. Furthermore, our customer support team is always on standby, ready to assist you with any queries or adjustments, and to adapt our services to your evolving needs, ensuring a lasting and fruitful partnership.
Try us for free before you sign up
A home built specifically for
outsourcing 24/7
Launched to the world in 2015 by our visionary CEO, CSG Global is not confined to a traditional office space. We leverage cutting-edge technology to create a virtual, globally connected workspace that is as sustainable as it is innovative. Our focus lies in crafting perfect environments for our specialists to excel in their roles, ensuring a seamless and professional experience for your clients, irrespective of the channel they choose to connect with us. It's a pioneering and vibrant hub where our dedicated team collaborates to deliver unparalleled services
- Sound absorbent materials throughout
- The best Jabra headsets & tech equipment
- Collaborative honeycomb desk layouts
- Natural light levels across every floor
An award-winning culture as voted for by our team
Born out of frustration with traditional telephone answering services and their impersonal approach, our vision has always been to give businesses people who are happy and engaged in their work because they are being paid well, treated fairly and always feel empowered to do the right thing. Our approach seems to be working:
15m calls handled annually on behalf of thousands of clients
