Business Process Outsourcing
Business Solutions so seamless, your clients will feel they're engaging directly with you.
The only provider who can truly say they are a seamless extension of you and your team. Not only do we give you a dedicated team to work exactly as if based in your business, but our proprietary technology allows us to look after your clients as confidently and knowledgeably as you.
Here’s why our Business Process Outsourcing service is different
Custom Solutions Tailored to Your Needs
Agile Approach with Proactive Innovations
Building Transparent, Collaborative Partnerships
Get your Business Process Outsourcing quote and have 7 days free
Submit your details to receive pricing and book your free trial. Experiencing our full service free for a week will allow you to understand the true value of your calls and make an informed decision about using our service beyond your trial.
Gold Standard people recruited for attitude
- Cherry-picked to work for us
- Trained to a world-class standard
- Matched to compliment you
Our rigorous recruitment and training process ensures our people all know how to deliver outstanding service.
Business Process Outsourcing (BPO)
Optimise your business operations with our Business Process Outsourcing (BPO) services. We take care of your non-core business functions, allowing you to focus on what matters most – growing your business. Our South African team is experienced in handling various back-office tasks, including data processing, administrative services, and customer support, delivering efficiency and cost-effectiveness.
Seamless Transition, Optimal Efficiency: Your 5-Step Guide to Business Process Outsourcing with ARM Global
Comprehensive Consultation
Begin your journey with a comprehensive consultation with our specialists to understand your business needs and identify the processes that can be outsourced for improved efficiency and cost-effectiveness.
Tailored Strategy Formation
ARM Global crafts a bespoke strategy tailored to your business dynamics. Our seasoned experts analyse the nuances of your operations to develop a plan that aligns perfectly with your goals and visions.
Seamless Integration
Transition to an outsourced model with ease, as ARM Global facilitates seamless integration. Our team ensures a smooth transfer of responsibilities with minimal disruption, setting a solid foundation for a productive partnership.
Expert Implementation
Experience the excellence of ARM Global as we implement your outsourcing strategy. Leveraging modern technology and seasoned professionals, we manage your business processes with unmatched precision and expertise.
Continuous Optimisation
ARM Global believes in fostering a dynamic relationship. We continually optimize operations based on real-time insights and feedback, striving for excellence and pushing the boundaries to deliver unparalleled results for your business.
Try us for free before you sign up
A home built specifically for
outsourcing 24/7
Launched to the world in 2023 by our visionary CEO, ARM Global is not confined to a traditional office space. We leverage cutting-edge technology to create a virtual, globally connected workspace that is as sustainable as it is innovative. Our focus lies in crafting perfect environments for our specialists to excel in their roles, ensuring a seamless and professional experience for your clients, irrespective of the channel they choose to connect with us. It's a pioneering and vibrant hub where our dedicated team collaborates to deliver unparalleled services
- Sound absorbent materials throughout
- The best Jabra headsets & tech equipment
- Collaborative honeycomb desk layouts
- Natural light levels across every floor
An award-winning culture as voted for by our team
Born out of frustration with traditional telephone answering services and their impersonal approach, our vision has always been to give businesses people who are happy and engaged in their work because they are being paid well, treated fairly and always feel empowered to do the right thing. Our approach seems to be working:
15m calls handled annually on behalf of thousands of clients
